Standard Room
- 2 Single beds or 1 Double bed,2 Single beds
- Heating
- Bathtub
- Air conditioning
Hotel · Madrid · Community of Madrid
Hotel Best Osuna
A 4-star stay near Madrid's airport with a seasonal pool, free shuttle, and easy metro access to the centre.
- Free airport shuttle
- Seasonal outdoor pool
- Metro station nearby
7.9
Very good
6882 reviews
Booking.com 7.9 · 6882 reviews
About
Hotel Best Osuna
Hotel Best Osuna sits in a quiet residential area of Madrid, about 7 km from the Santiago Bernabéu Stadium. The property offers straightforward rooms plus a few bungalows with private terraces, a seasonal outdoor pool, and a garden. It's a practical choice for travellers who want to be close to the airport without staying in a generic transit hotel.
The hotel runs a free airport shuttle, which guests repeatedly mention as a major convenience. The metro station is within walking distance, so you can reach the city centre without a car. The atmosphere is calm and residential, with a park nearby for a morning run.
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
In brief
What works, what to weigh
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Strengths
4 reasons to book- Free airport shuttle — Guests regularly highlight the complimentary transfer to and from the airport, which simplifies arrivals and departures.
- Metro access nearby — A subway station is within walking distance, making it easy to reach the city centre without a car.
- Seasonal outdoor pool — The pool area is a recurring positive, especially for families and those on a stopover.
- Quiet and restful — The residential setting and garden provide a calm atmosphere, ideal for a relaxing stay or a night before a flight.
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Worth weighing
4 to weigh- Dining scores low — The restaurant and bar receive a modest rating of 5, so expectations for on-site meals should be tempered.
- Rooms and cleanliness could be better — With a rating of 6, some guests may find the rooms and cleaning inconsistent.
- Not in the city centre — At about 7 km from the Bernabéu and further from the historic core, you’ll need to rely on the metro or shuttle to get around.
- No pets allowed — If you travel with a pet, this hotel isn’t an option.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Bungalows
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Basic
- Free Wi-Fi
- Air conditioning
- Heating
- Flat-screen TV
- Safe deposit box
- Key card access
Food & Drink
- Restaurant
- Bar/Lounge area
- Snack bar
- Coffee shop
- Vending machines
- Special diet menus
Services
- 24-hour reception
- Luggage storage
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Pool & Relaxation
- Seasonal outdoor pool
- Sun terrace
- Garden area
- Leisure/TV room
Transportation
- Free airport shuttle
- Parking
Business & Other
- Meeting/Banquet facilities
- Fax/Photocopying
- Cots
- Golf course
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 7.9/10 from 6,882 reviews
Booking.com · 7.9 · 6882 reviews
7.9Verified guest“The outdoor pool was a favourite for the kids.”
7.9Verified guest“A pleasant stay for most travellers, with welcoming staff and an easy location close to the airport.”
7.9Verified guest“Relaxing and clean, with excellent food and friendly staff.”
7.9Verified guest“This hotel suits me perfectly – I love the free airport shuttle, strong Wi-Fi, and the seasonal pool. The staff once retrieved my forgotten shower bag, which I really appreciated. Highly recommend during the holidays.”
7.9Verified guest“The location was marvellous – a metro station was near the hotel. I tried drinks at a beer restaurant about a 15-minute walk away, with good food and excellent dishes. The view from the window was great.”
7.9Verified guest“The transport service to and from the airport and IFEMA made everything easier. The drivers are very nice and make you feel welcome, even offering metro suggestions. The apartment had two very spacious and comfortable beds – one so big we slept two in it.”
04 — Location
Getting around Madrid
The property sits in Madrid.
Airport proximity: The hotel provides a free shuttle to and from the airport, making it a stress-free base for early flights or long layovers.
IFEMA: The free shuttle also serves IFEMA, a major exhibition centre, which several guests found convenient for business trips.
Getting to the centre: A metro station is within walking distance, offering a direct link to Madrid’s main attractions without the need for a car.
Luis De La Mata, 18, Madrid, Community of Madrid, 28042, Spain
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 184 rooms
06 — Questions
Frequently asked
Is the airport shuttle really free?
Yes, the hotel offers a free airport shuttle service, as confirmed by multiple guest reviews.
What are the check-in and check-out times?
Check-in is from 15:00 to 23:59, and check-out is by 12:00.
Are pets allowed?
No, pets are not allowed at the hotel.
Is parking available?
Yes, parking is available on site, though no details on cost or reservation are provided.
Does the hotel have a pool?
Yes, there is a seasonal outdoor pool, mentioned positively by guests, especially for families.
Is there a metro station nearby?
Yes, a metro station is within walking distance, as noted in guest reviews, providing access to the city centre.
The bottom line
Hotel Best Osuna is a solid, no-frills choice for airport transits or quiet stays near IFEMA, with a free shuttle and a pool that families enjoy. Just keep dining expectations modest and be ready to take the metro for city sightseeing.
7.9Our take after reviewing guest feedback and ratings.
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